My management philosophy centers around the belief that a happy employee, will take good care and make a happy Client, and a happy Client will impact the ROI and make a happy owner!
- I strive to create environments, products & services that enhance my Clients' lifestyles and well-being.
- I have a keen eye for details - from facilities design considering Guest and Staff flows - to cleaning and maintenance during operations, accessibility and convenience of use with the equipment,
- One of my major concerns is STAFF PRODUCTIVITY, and all the potential elements that impact their performance - from FAIR TREATMENT, salary, uniform, benefits, meals,
- For ambiance and interior decor - in terms of color, texture, proportion of all elements in Guest rooms, kitchen production zones, Lobby and public areas - I request harmony and balance to be present, at every project I undertake.
- I possess strong experience advising & evaluating Architectural blueprints,
- My permanent effort continues to be pushing boundaries and redefining the world of hospitality management. I work really hard to implement policies and standards to protect Diversity, Inclusion, Respect to all persons and mother Nature,
- I defend INTEGRITY at all times "no excuses" with staff, guest, and owner,
- FLEXIBILITY and INNOVATION are the name of the game when it comes to Hospitality mangement - from pricing for Services and Products, adding new technologies to our hotel, and constant evaluation of market changes and preferences,
- With my genuine PASSION, EXPERTISE, TENACITY and dedication to EXCELLENCE, I easily exceed my Client's and Staff experiences.
My Life committed to Hotels, Resorts and Restaurant Management
1977-1981 CJ Hotels: "Learning the Ropes" in Central America.... GM Gran Hotel Sula, Honduras GM Gran Hotel San Salvador, El Salvador, GM The Executive Hotel, Panama, Republic of Panama, 1981 - 1985 Catering Manager Marriott Atlanta Airport, Atlanta, GA, Director of Catering, Preopening, Marriott Panama Hotel, Panama, Director of Catering Marriott Tampa international Airport, Tampa, FL., Catering Manager, Marriott City Line, Philadelphia, PA Director of Catering, Marriott Monroeville Expo Mart, Pittsburgh,PA.
1989 Food & Beverage Director, TrustHouse Forte, Miami Airport, Miami, FL. USA 1990 GM Barcelo Garden Hotel, Bavaro, Higuey, Dominican Republic, 1991 -1993 GM CJ Hotels landmark in San Pedro Sula, the Gran Hotel Sula, 1994-1995 GM Preopening, for Ramada Rennaissance Cappella Beach Resort, Juan Dolio, Dominican Republic, 1996 - 1998 GM Fantasy Island Beach Resort Dive & Marina, Roatan island, 1999-2000 GM Preopening, Pedro Sula Princess Hotel 2001-2009 Consulting Services: GM Preopening Arab Club, GM Preopening Euphoria Restaurant, GM Preopening Brasas y Carbon Restaurant, GM Preopening La Ola Betos Restaurant, GM Preopening La Ensenada Beach Resort, Resident Manager Remodeling Telamar Beach Resort, 2010-2011 GM Remodeling Planet One Hotel & Wellness, Lagos, Nigeria, 2015 - 2017 GM Preopening Best Western Premier Deira Hotel, Dubai, UAE,