EMILIO VARGAS
Hotelier - Restaurateur
"Hospitality is the friendly and generous reception and entertainment of guests, visitors and strangers"
Hotelier restaurateur
Hotel, Resort and Restaurant
General Manager,
My Values - Integrity, Dependability and Tenacity. Hands-on GM teaching by example, I manage from the floor, not behind a Desk!
project manager
Preopening, Opening and Remodeling Hospitality Projects,
Starting from the Entrepreneur Idea, we develope the Concept, next, A to Z Project - design, construction, preopening!
consultant advisor
Coach & Trainer,
Board Advisor, QA Auditor,
Coaching, Training, Advising - On site or On Line sessions. QA Audits - Front & Back of The House - announced or "incognito" visits!
My experience spans 30 years,
10 countries in 3 ContinentsUSA & Caribbean islands,
Central & South America,
Africa/Nigeria, UAE/Dubai,
"The Earth does not belong to us; we belong to Earth"
Chief Seattle
general manager
Hotel, Resort and Restaurant
Hotelier restaurateur
Leading day-to-day operations
In my professional life, I was truly fortunate; my voyage started in a humble kitchen position in a beach resort in South America; next, I was transfered to other departments for cross training and after 4 years, promoted to my first department head position. Big change came shortly; I assumed my first Executive Committee member position in another property. Soon another big opportunity came to me... I took over my first Hotel General Manager position.
In all those years, I have had wonderful supervisors that helped during my never stop learning process!. Thanks to them, I have gained valuable technical skills in various positions and establishments.Beyond my technical skills - I have learned, adhered and continued practicing the true Spirit of Hospitality - delivering "Service from the Heart".My Credo:
I protect and maintain INTEGRITY at all costs; with my Staff, Employer, Authorities and my Guest,I RESPECT Nature and all human beings,I exercise constant FLEXIBILITY to adapt to diverse cultures, environments, Guest and Staff needs,I keep Intense TENACITY to face and win daily challenges,And I maintain my daily commitment to LEARN something new - before sundown - that will help me to apply multitasking capability to perform different positions within the Hospitality Industry.
MY GENERAL MANAGER EXPERIENCE LEADING HOSPITALITY PROPERTIES
Airport & city hotels, convention facilities, ballrooms,
Hotel General Manager
Fast pace, high turnover, Executive floor, large groups, daily challenges, helping staff turn down and setting up Ballroom for next function!
beach & island resorts, desert, mountain lodges
resort general manager
Remote locations pose dual challenges: scarce trained staff and getting supplies on time.
Lovely closeness with nature - except hurricane season!
Family, Ethnic,
Fine dining. table side cooking, large catering
restaurant and catering facilities
Recipes, Yield factor for each Item, Food and Labor cost, GOP and net-net profit all in line with budget. Also GSI ...Not an easy Task!
project manager
Preopening, Opening and Remodeling
hospitality projects
from idea to project to reality
1,2,3,......We Help the Hospitality Entrepreneur to define The Concept of the new project, Preopening Budget, Time Line and all Tasks to be completed.
We also advice on the Architecture Design for "Service and Productivity", supervise the construction process, leading preopeninjg process, defining & ordering, receiving and testing FF&E and OS&E, recruiting and training staff, receiving buildings from contractors, "Hotel Punch List" verification, Opening!
Hospitality Project Management
1st Step
we Learn about the Idea
The Client describes in detail his/her Vision for the idea - Product and Service. We evaluate Feasibility of the Idea!
2nd step
we Present
a
Proposal
If preliminary analysis proof to be positive, we prepare a proposal for the Client,
A to Z Project!
3 rd step
client approves the proposal
Resources are allocated,
Project begins! Time Line and Tasks are developed and assigned, dates of completion are set.....
Coach & Trainer,
Board Advisor, QA Auditor,
Human Resources & Development
front and back of the house quality assurance audits
COACH:
One-on-One Coaching Sessions for Managers and Supervisors,TRAINER:
For your Line staff - Conferences, Seminars, Workshops,ADVISOR:
To the Owner, Board of Directors and Manager,AUDITOR:
For Quality Assurance Audits, "Incognito" or, announced visits
Coach & Trainer,
Board Advisor, QA Auditor,
coaching executives and training staff
new skills daily and weekly sessions
COACHING: daily sessions, helping "how to" improve performance.TRAINING: Weekly workshops for all your Staff to learn new Skills,
Entrepreneur and board advisor
monthly session on line or on site
Every month we get together on site or on line, with Owner, Board of Directors, GM. We advise "how to" solve challenges!
quality assurance auditor
Quarterly front and back of the house
We Audit Facilites, Value, Product, and Service
Front & Back of the house QA Audits
Coaching Executives
Hospitality Entrepreneurs new to the Industry,
Hotel General Managers,
Department Heads.
Daily sessions, we walk together with your routines to help with suggestions "how to" improve your performance and/or learn new skills!
Thank you
"Hospitality is the friendly and generous reception and entertainment of guests, visitors and strangers"
