EMILIO VARGAS

Hotelier - Restaurateur

"Hospitality is the friendly and generous reception and entertainment of guests, visitors and strangers"

• +(504) 9847-6666
• +1(786) 600-2773
• [email protected]
• Zoom

Hotelier restaurateur

Hotel, Resort and Restaurant
General Manager,

My Values - Integrity, Dependability and Tenacity. Hands-on GM teaching by example, I manage from the floor, not behind a Desk!

project manager

Preopening, Opening and Remodeling Hospitality Projects,

Starting from the Entrepreneur Idea, we develope the Concept, next, A to Z Project - design, construction, preopening!

consultant advisor

Coach & Trainer,
Board Advisor, QA Auditor,

Coaching, Training, Advising - On site or On Line sessions. QA Audits - Front & Back of The House - announced or "incognito" visits!

Hotelier restaurateur

Leading day-to-day operations

I am a self-made man of fortune in my career; my voyage started at a humble kitchen position in a small beach resort in South America; from there, I was promoted to different positions in the Food & Beverage discipline – restaurant floor, catering, costs, management.Next, I was given the opportunity to work in different positions in all other hospitality departments - from accounting to front desk to rooms to maintenance and marketing - .After few years of hands-on learning, I was ready for my first department head position. Big change came shortly, Executive Committee member and soon, another big change came - I took over my first Hotel General Manager position.In all those years, I have had wonderful bosses that helped during my never stop learning process! Thanks to them, I have gained valuable technical skills in various positions and establishments.Beyond my technical skills - I have learned, adhered and continued practicing the true Spirit of Hospitality - delivering "Service from the Heart".Yes, the most educational tool that I ever had was the interaction and working relationship with diverse Guests and Team members, from different walks of life, parts of the world, and backgrounds!My PERSONAL CREDO is very simple:I maintain my INTEGRITY at all costs, with my staff, my employer, the authorities, my guests, and my family.I respect and protect NATURE and all living beings.I exercise constant FLEXIBILITY to adapt to diverse cultures, environments, and the needs of guests and staff.I practice TENACITY and DISCIPLINE as the best tools to face and overcome daily challenges.Finally, and very importantly, I make sure to LEARN SOMETHING NEW - before nightfall - that will help me become a better person and improve myself every day in the responsibility and execution of my role in the hotel and restaurant industry.

Airport & city hotels, convention facilities, ballrooms,

Hotel General Manager

Fast pace, high turnover, Executive floor, large groups, daily challenges, helping staff turn down and setting up Ballroom for next function!

beach & island resorts, desert, mountain lodges

resort general manager

Remote locations pose dual challenges: scarce trained staff and getting supplies on time.
Lovely closeness with nature - except hurricane season!

Family, Ethnic,
Fine dining. table side cooking, large catering

restaurant and catering facilities

Recipes, Yield factor for each Item, Food and Labor cost, GOP and net-net profit all in line with budget. Also GSI ...Not an easy Task!

hospitality projects

from idea to project to reality

1,2,3,......We Help the Hospitality Entrepreneur to define The Concept of the new project, Preopening Budget, Time Line and all Tasks to be completed.
We also advice on the Architecture Design for "Service and Productivity", supervise the construction process, leading preopeninjg process, defining & ordering, receiving and testing FF&E and OS&E, recruiting and training staff, receiving buildings from contractors, "Hotel Punch List" verification, Opening!

• MY HOTEL PROJECT
• MY RESTAURANT PROJECT

1st Step

we Learn about the Idea

The Client describes in detail his/her Vision for the idea - Product and Service. We evaluate Feasibility of the Idea!

2nd step

we Present
a
Proposal

If preliminary analysis proof to be positive, we prepare a proposal for the Client,
A to Z Project!

3 rd step

client approves the proposal

Resources are allocated,
Project begins! Time Line and Tasks are developed and assigned, dates of completion are set.....

Human Resources & Development

front and back of the house quality assurance audits

COACH:
One-on-One Coaching Sessions for Managers and Supervisors,TRAINER:
For your Line staff - Conferences, Seminars, Workshops,ADVISOR:
To the Owner, Board of Directors and Manager,AUDITOR:
For Quality Assurance Audits, "Incognito" or, announced visits

coaching executives and training staff

new skills daily and weekly sessions

COACHING: daily sessions, helping "how to" improve performance.TRAINING: Weekly workshops for all your Staff to learn new Skills,

Entrepreneur and board advisor

monthly session on line or on site

Every month we get together on site or on line, with Owner, Board of Directors, GM. We advise "how to" solve challenges!

quality assurance auditor

Quarterly front and back of the house

We Audit Facilites, Value, Product, and Service
Front & Back of the house QA Audits

Thank you

"Hospitality is the friendly and generous reception and entertainment of guests, visitors and strangers"